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RAID 5 Data Recovery Services

RAID 5 Data Recovery from Dell | Compaq | IBM | Lacie | HP | Iomega | G-RAID | Seagate | Buffalo | Western Digital | Maxtor | Apple / Mac | Not Recognized & Failed Servers

Our experienced and highly trained RAID engineers recover data from failed, crashed and broken RAID 5 servers and NAS devices in our ISO 5 class 100 clean room every day. When you can't afford to lose your RAID 5 data, File Savers is the answer. We offer...

Fastest RAID 5 Recovery Service: 24/7 Emergency Service available.

Beyond RAID 5 Certified Engineers: Who are able to recover data from extremely complicated RAID 5 failures that most can't.

Trusted & Secure: We are HIPPA & PCI compliant so when your RAID 5 containing government regulated data fails, you can trust us to keep your data safe and secure throughout the data recovery process.

 ISO 5 Class 100 Clean Room: To ensure dust and debris will not enter your RAID 5 hard drives during the recovery process.

Custom RAID 5 Recovery Tools & Techniques: have been developed to help us recover data from complicated RAID 5 arrays that others are unable to recover.

Highest RAID 5 Recovery Percentages in the industry for RAID 5 failures.

 Experienced RAID Recovery Engineers: Have recovered data from hundreds of RAID 5 systems of all makes and models. See the list to the right for more information.

No Data No Charge: guaranteed recovery of your RAID 5 server files or there's no charge.



RAID 5 Configuration

If Your RAID 5 is Possible to Recover, We Will Recover it.

Our engineers are trained and experienced to recover even the most complicated RAID 5 systems. For the extremely complicated cases, we have an R&D team that will spend the time to find a solution to recover your files. We use the most advanced equipment, techniques and tools to assists in our RAID 5 recovery efforts so we can make sure we get your data back as quickly as possible. We specialize in RAID 5 data recovery from all types of media storage brands and devices, file systems, operating systems and failure types. We also specialize in recovering all data types no matter how proprietary.

How Can a RAID 5 Server Fail?

Multiple Hard Drive Failures: The most common RAID 5 failures we see are from two hard drives failing consecutively. The truth is they don't usually fail at the same time. One drive usually fails first going unnoticed until a second drive fails. If one drive fails and goes unnoticed, its called a stale drive because it contains outdated information. It's also common for a second drive to fail during the rebuild of the newly replaced drive. This means one drive has stale data and the other one has current data.

Its absolutely critical that the drive that failed first does not become included back into the array. If the stale drive is used to rebuild the array, it will corrupt all your data leaving it useless.

RAID Controller Failure: RAID 5 controllers fail just like any other electronic device. These failures can take place at anytime leaving you scrambling to recover your data. When a RAID controller fails, it can result in a lost RAID configuration, false positive drive failures and more.

Hardware Failure: Just like another computer, RAID 5 servers are prone to hardware malfunction. This can be caused by an electrical surge, excessive heat or age.

 

8 Important Steps to Follow When Your RAID 5 Fails To Ensure Successful Restoration of Your Important Files:

1. Turn Your Server Off and Evaluate Your Situation!

If your RAID 5 goes down and you lose access to your data, we highly recommend you turn your machine off and do not continue any recovery, restore or rebuild attempts until you have fully assessed your situation.

2. Ask Yourself This Question! What Happens If I Lose This Data Forever?

Attempting to repair, rebuild or recover your RAID 5 is no simple process and the data can easily be destroyed making data recovery impossible. We have seen dozens of Dell, Microsoft and other certified technicians make mistakes after a failure that destroyed the companies data. If your data is of significant value, we highly suggest not letting anyone perform a rebuild, repair or recovery attempt on your server without 100% certainty the data will not be destroyed.

3. Check & Verify Your Backup Situation!

If your RAID 5 has failed and your trying to figure out what to do next, checking and verifying your backup situation is your next step. There are some additional questions you should ask yourself about your backups such as: Do I have any backups? How current are they? What am I missing from them and how will not having that information affect my business?

If you do have backups, you need to check and verify them by restoring them! For safety purposes, always restore your backups to a different server or replace all the hard drives in the server with new hard drives before restoring! Do not use any of the original drives. Not taking this safety precaution has ruined the day and even the reputation for many IT professionals when they discovered their backups failed or found out they were missing critical data that can no longer be recovered because of their mistake. If you determine your backups are not good or you don't have any backups, move to the next step.

4. Try To Determine The Cause of the Crash!

But be ultra careful if you can't afford to lose your data and your backups have failed or you don't have any backups!

Server Component Failure: You can try to replace the component followed by booting the server for data verification. Do not attempt a rebuild unless your data is not important!

Multiple Hard Drive Failure: Turn the server off and get a data recovery professional involved if your data is important. Any attempts to fix, repair or rebuild the server at this point will almost certainly cause harm or totally destroy any chance of successful data recovery.

User Error: If a serious user error occurs such as accidental deletion, accidental format, etc... The first thing to do is stop using the server. Do not let anyone write any data to it. When data is deleted from a server containing hard drives (SSD's are different) the data is not actually deleted. The pointer to the data is deleted and the operating system clears the space so that new data can be written to those areas that were previously occupied by the data. This usually means that this will be the first place new data will be written to which will overwrite the deleted / formatted data and destroy any chance of recovery. If you get a data recovery service involved immediately after the deletion, the chances of recovery are pretty good.

Viruses: If your server has contracted a virus, you should first determine what type of virus it is. Most viruses can be cleaned but others are more pesky and require a full format and reinstall to get back up and running. Just make sure you get the data off the drives before you format and reinstall your OS. You may need a data recovery service to do that.

If it's a Ransomware Virus: you should not run a virus scan to clean the virus because your virus software will delete important files you may need to recover your data. Ransomware viruses encrypt the data making it impossible to gain access to any files that have been encrypted without the encryption key. Depending on the ransomware version, there may be only one way to successfully recover your data.... Pay the ransom! We hate the idea of paying these criminals but you will have to decide if it's worth it based on the data you have lost and how it will affect your business or life by not having the data. In most cases, the ransom is about $500. We know of 1 situation where the ransom was paid and the encryption key did not decrypt the data. That means the client was out their $500 and they still never got their data.

5. Determine How Quickly You Need Your Data Recovered!

If you have decided you need a professional data recovery service to recover your RAID 5, you will need to determine how quickly you need it back. Most professional data recovery services that specialize in RAID recovery will offer different speed options for recovery. We offer 3 different recovery speed options depending on how urgent you need your data back. We offer a 24/7 Emergency service, a 2-5 day Rush service and our 5-10 day Standard Service.

6. If a Data Recovery Service Is Your Choice, You Need To Select a Company!

The Data Recovery company you choose is very important because not all data recovery services have the experience, expertise and equipment to recover your data quickly, in house or at all! We know of about 20-30 data recovery services who are experienced at recovering data from RAID 5 servers. We have invested in the fastest equipment, best engineers and we have over 10 years of successful RAID 5 data recovery experience from nearly every RAID 5 system ever made. We also have the most competitive prices and best service in the country that is proven by the hundreds of customer reviews left on third party sites like Google, Yelp and Facebook for our company.

7. Get the Drives to Our Office or Lab!

Make sure the server is powered off then remove each hard drive from your RAID 5 server and label each of them so you know which hard drive belongs to which bay. Please label the failed hard drives as well. You can then either bring the drives to the File Savers office closest to you or FedEx them directly to our clean room lab. If you FedEx them, please make sure each drive is bubble wrapped and packaged safely into a box with plenty of padding so the drives do not move around inside the box. We do not need the server or the controller in most cases.

8. Get Ready To Receive Your Recovered Data!

You will need to replace all of the hard drives in your server, prepare a different server or purchase a new server to receive your recovered data. Your recovered data will come back on a USB 3.0 external hard drive. The USB external hard drive will allow for quick access and transfer of your recovered data. Please install all of the programs that are needed to open or work with the data such as Quick Books, Microsoft SQL, Microsoft Office, Adobe Reader, Microsoft Exchange, etc....

That's It! We guarantee successful recovery of your RAID 5 data or there is no charge!

 

Data Recovery for RAID 5 Failures:

Physical Failure

User Error

Logical Failure

Multiple drive failure
RAID controller card
Physical RAID failure
Ram failure
Failed motherboard
Failed backplane
Electrical failure
Drives off line
Bad Sectors
Natural disasters
Physical drive failure

Deleted data
Reformatted array or drives
Incorrect replacement of drives
Accidental initialization

Virus, trojan or worm
Directory structure damage
Damaged files and folders
Registry configuration
RAID configuration problem
OS corruption

 

RAID 5 | Types of Operating Systems Supported:

All Windows OS
Windows 95
Windows 98
Windows 2000
Windows XP
Windows Vista
Windows 2000 Server
Windows 2003 Server
Windows 2008 server
Windows 2008 Server R2

VMware


All Linux NAS Devices

All Mac OS
Mac / Apple
Mac OS X 10.0 Cheetah
Mac OS X 10.1 Puma
Mac OS X 10.2 Jaguar
Mac OS X 10.3 Panther
Mac OS X 10.4 Tiger
Mac OS X 10.5 Leopard
Mac OS X 10.6 Snow Leopard
Mac OS X 10.7 Lion
Mac OS X 10.8 Mountain Lion
Mac OS X 10.9 Mavericks

Novell
Novell NetWare
Novell Open Enterprise

All Linux OS
Linux Red Hat
Linux Ubuntu
Linux Debian
Linux CentOS
Linux Fedora
Arch Linux
Linux Suse


All UNIX OS
SCO & Open Server
Sun Solaris
AIX5
BSD/OS
IRIX
Tru64 UNIX
Free BSD
Open BSD

 

RAID 5 | Types of Operating Systems Supported:

All Windows OS
Windows 95
Windows 98
Windows 2000
Windows XP
Windows Vista
Windows 2000 Server
Windows 2003 Server
Windows 2008 server
Windows 2008 Server R2

VMware


All Linux NAS Devices

All Mac OS
Mac / Apple
Mac OS X 10.0 Cheetah
Mac OS X 10.1 Puma
Mac OS X 10.2 Jaguar
Mac OS X 10.3 Panther
Mac OS X 10.4 Tiger
Mac OS X 10.5 Leopard
Mac OS X 10.6 Snow Leopard
Mac OS X 10.7 Lion
Mac OS X 10.8 Mountain Lion
Mac OS X 10.9 Mavericks

Novell
Novell NetWare
Novell Open Enterprise

All Linux OS
Linux Red Hat
Linux Ubuntu
Linux Debian
Linux CentOS
Linux Fedora
Arch Linux
Linux Suse


All UNIX OS
SCO & Open Server
Sun Solaris
AIX5
BSD/OS
IRIX
Tru64 UNIX
Free BSD
Open BSD

 

About RAID 5


RAID 5 requires a minimum of 3 hard drives. The maximum number of hard drives is limited to its controller but we recover RAID 5 servers with 10 drives or more regularly. RAID 5 uses block based striping similar to RAID 0 but it adds redundancy by distributing parity across all of the drives in the array.

What is RAID Parity?

Parity is a mathematic algorithm of the data from the other drives in the array that is distributed in block form across the array. See picture below.

The parity is distributed across all of the drives in the array so if 1 drive fails, it can be replaced at which point the RAID controller will automatically rebuild the drive back into the array. This level of redundancy or security plus the advantage of increased read speed makes RAID 5 the perfect option for file servers, database servers, mail servers and web servers.

RAID 5 configurations can vary based on the controller and/or how the user decides to set up the array. RAID 5 is the most common RAID version used for business application because of its redundancy and versatility.