Our Story

Our Story

Discover how File Savers began.

Our Story

File Savers Data Recovery was founded by Brent Jackson, an engineer and former client experience strategist who wanted to revolutionize data recovery. Tired of seeing challenging cases outsourced and customers left in the dark, he built a company around hands-on engineering, full transparency, and cutting-edge cleanroom technology. Today, File Savers delivers industry-leading recovery solutions, saving personal and business data from natural disasters to complex server failures.

Company Founder/CEO

Meet the Founder

Our founder’s vision drives us.

Meet Brent Jackson

Brent Jackson, founder of File Savers, spent three years as lead engineer at a national recovery firm, transforming their process by eliminating outsourcing through innovative R&D in just three months. With three prior years in sales and marketing, he honed a customer-first approach. His vision built File Savers into a leader in data recovery, delivering unmatched solutions and a memorable client experience.

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Relentless Effort

We never give up on your data.

A Company Built on Relentless Effort

When others call a drive unrecoverable, we dig deeper. Brent’s never-give-up mindset shapes our team, led by engineers like Matthew Powell, who at 22 became our lead engineer after three years. Matt’s groundbreaking R&D has achieved recoveries no other company worldwide has matched, from fire-damaged drives to flood-soaked phones and broken RAIDs, tackling the toughest cases every day.

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What Makes Us Different

Innovation is our daily mission.

What Makes Us Different

We don’t outsource, hide pricing, or stop trying. Our team, led by innovators like Matthew Powell, researches new methods and builds custom tools to tackle emerging hardware and software challenges. From small businesses to enterprises, our daily innovation ensures your data gets the best recovery solutions available, setting File Savers apart as an industry leader.

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Our Mission

Making recovery accessible to all.

Our Mission

File Savers’ mission is to make expert-level cleanroom data recovery affordable and accessible to everyone. We commit to relentless improvement, never giving up on any case, and treating every file—business contracts or family photos—with urgency. Your data is your life, and we’re here to save it with unmatched dedication and expertise.

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Results That Speak

From disasters to second chances.

Results That Speak for Themselves

From wedding photos lost in a house fire to enterprise RAID systems hit by lightning, File Savers has saved memories and multi-million-dollar contracts. Our recoveries turn disasters into second chances, with success stories spanning small businesses, families, and major corporations, proving our expertise daily.

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Clean Room Precision

Protecting your data at every step.

Clean Room Precision

We recover drives in an ISO 5 Class 100 cleanroom to prevent contamination that could destroy your files forever. This meticulous environment is one layer of our process, ensuring safe imaging and analysis for every failed device, from shattered phones to complex RAID servers, with unmatched precision.

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Driven by Customers

Your needs shape our solutions.

Driven by Customers

Our customers shape File Savers. We’ve built fast quote tools, streamlined communication, and refined systems based on your feedback. Engineers like Matthew Powell, who at 22 became our lead engineer, drive our R&D, achieving recoveries no other company worldwide has matched. Trust, transparency, and results define our commitment to you.