Supported Swann Series and Examples
We recover footage from most Swann DVR and NVR platforms. Here are common families and examples we see in our lab.
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HomeSafe View DVR Series
DVR-4580, DVR-4780, DVR-4980, 4K Ultra HD models for home security.
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SwannEye NVR Series
NVR-8580, NVR-7450, 4K and 1080p models for small business and residential use.
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Tracker Series
Wi-Fi-enabled DVRs and NVRs for smart home surveillance with mobile app integration.
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Enforcer Series
DVR-5680, NVR-8980, with motion-activated recording and LED deterrence.
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Hybrid Systems
Systems supporting analog, HD-TVI, and IP cameras with continuous recording.
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Multi-Bay Arrays
Single-drive and multi-bay models, including basic RAID setups for larger storage.
If your Swann model isn’t listed, we can still help. This list is representative, not exhaustive.
What is Wrong With My Swann Recorder?
Understand common symptoms and the safest next steps
Possible Cause: Firmware corruption, damaged disk partitions, or bad sectors.
Why It Matters: Reboots can corrupt data, risking footage loss on DVR-4580 series.
Do This: Power down cleanly. Do not reset or initialize the disk.
How We Help: We image drives in our ISO 5 Clean Room, repair file systems, and restore playable footage.
Possible Cause: Failing drive, bad sectors, or power issues.
Why It Matters: Errors on NVR-8580 series can stop recording, risking footage loss.
Do This: Do not format or initialize the drive.
How We Help: We image disks and recover footage without destructive writes.
Possible Cause: Corrupted file systems, clock drift, or power loss.
Why It Matters: Gaps in DVR-4780 timelines may hide existing footage.
Do This: Stop recording and power off. Existing footage may be recoverable.
How We Help: We repair file systems to restore playable Swann footage with timestamps.
Possible Cause: Corrupted export index or failing disk.
Why It Matters: Unplayable files on DVR-4980 series indicate corruption, blocking access.
Do This: Do not reformat the drive or USB.
How We Help: We extract and repair footage, delivering playable videos.
Possible Cause: Head stiction, platter damage, or seized motor.
Why It Matters: Clicking in NVR-7450 series risks permanent footage loss.
Do This: Power off immediately. Avoid restarts or DIY fixes.
How We Help: ISO 5 Clean Room head swaps and imaging restore Swann videos.
Possible Cause: Incomplete updates or corrupted partitions.
Why It Matters: Failed updates on DVR-5680 series can lock footage.
Do This: Stop further updates and retain any passwords.
How We Help: We repair file systems offline to restore Swann footage.
Possible Cause: Ventilation issues or power spikes interrupting writes.
Why It Matters: Heat or outages corrupt NVR-8980 footage, risking loss.
Do This: Power off and stabilize the environment.
How We Help: We image drives and repair file systems to restore videos.
Possible Cause: Corrosion, warped components, or head stiction.
Why It Matters: Damage to DVR-4580 drives can destroy footage if powered on.
Do This: Do not dry or power on; keep drive in a sealed bag.
How We Help: ISO 5 Clean Room decontamination and imaging restore footage.
Every Swann failure is unique. We diagnose your drive, explain the issue, and provide a free quote to recover your footage.
What You Receive After Recovery
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Playable Files
Videos delivered as playable files, with proprietary Swann formats converted when possible.
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Preserved Timestamps
Timestamps preserved where available, with optional summary of recovered time ranges.
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Organized by Camera
Folders by channel and date to simplify review for investigations and audits.
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Chain of Custody
Documented handling from intake to delivery for sensitive and legal matters. Available upon request only.
5 STEPS TO FULL SWANN DVR/NVR FOOTAGE RECOVERY
See how our 5-step Swann recovery process works—what to expect and how we return your footage with preserved timestamps.
FREE DIAGNOSIS
HOW TO GET YOUR FREE SWANN DIAGNOSIS
Call us for a price estimate, ticket number, and an appointment for your no-obligation diagnosis. Choose Standard Service (7–14 days) to assess your Swann DVR/NVR and get a firm quote before recovery begins. You may send the whole recorder or just the drive(s); sending the unit can help verify channel mapping.
Need faster recovery? Choose Priority or Emergency to skip the queue—ideal for urgent incidents or investigations.
APPROVE WORK
APPROVE THE QUOTE & START YOUR SWANN RECOVERY
After diagnosis, we email a detailed report and firm quote for your Swann case, including model notes and likely causes. Approve via our online form to enter the recovery queue immediately. Priority/Emergency approvals start lab work right away.
Quote too high? Decline with no obligation (Standard Service only).
RECOVERY STARTS
WE BEGIN SWANN FOOTAGE RECOVERY IN OUR CLEAN ROOM
Once approved, your drive(s) are imaged using ISO 5 clean-room procedures. We repair file systems, rebuild indexes/timelines, and extract footage from Swann containers, delivering playable files.
PAY FOR DATA
PAY AFTER WE RECOVER YOUR SWANN FOOTAGE
If recovery is successful, we’ll email a secure payment link for credit card, debit card, or PayPal. Prefer check, money order, cashier’s check, or bank wire? Just let us know—those options are available too.
If recovery isn’t possible, a return shipping fee may apply if your recorder or drive(s) aren’t at a local office.
GET FOOTAGE BACK
FOOTAGE RETURNED WITH TIMESTAMPS PRESERVED
Your recovered Swann footage is delivered on a new USB or external drive as playable files, organized by camera/channel and date. Timestamps are preserved in most cases. Local pickup and shipping are available; Priority/Emergency can include secure uploads for immediate access.
Swann FAQ
We can work with the bare drive or the entire Swann unit. Sending the unit helps verify channel mapping, but it’s not required.
Deleted footage on loop-based Swann systems is often overwritten quickly. We focus on recovering existing videos.
Yes, in most cases. We convert Swann’s proprietary formats to playable files when possible.
Yes. We document handling from intake to delivery for Swann footage, coordinating with legal teams if needed. Available upon request only.
Ready to Recover Your Swann Footage?
Call now or start with a free diagnosis. We’ll explain the issue, plan, and expected turnaround.
Find a File Savers Location Near You
With over 175 locations across the U.S., dropping off your failed hard drive in person is the fastest and most secure way to start your recovery. Click below to find the nearest File Savers location and get your data back fast.
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